AI Transparency & Responsible Use Policy

1. Purpose

GATHWAY integrates artificial intelligence ("AI") to help users organize, develop, and advance their professional lives.

This policy explains:

How AI is used within GATHWAY.

What AI can and cannot do.

How users should use AI responsibly.

GATHWAY's commitment to transparency, fairness, and user control.

Our goal is to ensure AI remains a tool that supports—not replaces—human judgment.

2. Our AI Principles

GATHWAY is guided by the following principles:

Human-Centered

AI is designed to assist users, not make important life decisions on their behalf.

Transparency

Users should know when they are interacting with AI-generated content.

User Control

Users remain in control of their data and final decisions.

Privacy

AI features should respect user privacy and process data in accordance with our Privacy Policy.

Continuous Improvement

We continuously evaluate and improve AI performance while maintaining appropriate safeguards.

3. AI Features in GATHWAY

AI may assist with features such as:

Resume and CV improvement.

Cover letter drafting.

Career planning.

Interview preparation.

Professional writing assistance.

Skills recommendations.

Career insights.

Goal planning.

Productivity suggestions.

Document analysis.

Professional communication assistance.

Additional AI-powered features may be introduced over time.

4. What AI Does Not Do

GATHWAY AI does not:

Guarantee employment or job offers.

Replace professional legal, financial, medical, immigration, or tax advice.

Make hiring decisions on behalf of employers.

Make educational admission decisions.

Guarantee the accuracy or completeness of every response.

Replace your own judgment or independent review.

Users are responsible for reviewing AI-generated content before relying on it.

5. AI Limitations

AI-generated outputs may:

Contain inaccuracies.

Be incomplete.

Reflect outdated information.

Misinterpret user input.

Produce different responses to similar prompts.

Require editing before professional use.

For these reasons, AI responses should be treated as assistance rather than definitive answers.

6. Human Responsibility

Users remain responsible for:

Reviewing AI-generated content.

Making final career decisions.

Verifying important information.

Ensuring documents submitted to employers are accurate.

Complying with applicable laws and professional standards.

7. Responsible User Conduct

When using GATHWAY AI, users agree not to:

Generate unlawful content.

Create fraudulent resumes or credentials.

Impersonate another individual.

Harass or threaten others.

Generate discriminatory or hateful material.

Attempt to misuse or manipulate AI systems.

Use AI to violate another person's rights.

Violation of these rules may result in account restrictions or suspension.

8. Fairness and Bias

AI systems may occasionally produce biased or inaccurate outputs.

GATHWAY is committed to:

Monitoring AI performance.

Reducing harmful bias where reasonably possible.

Improving fairness over time.

Reviewing user feedback to improve system quality.

We encourage users to report concerning AI outputs.

9. Privacy and AI

AI features may process information that users provide to generate responses.

We handle this information in accordance with our Privacy Policy and apply reasonable safeguards to protect personal information.

10. Third-Party AI Providers

Some AI functionality may rely on trusted third-party AI providers.

When this occurs:

We carefully select providers that meet our security and privacy standards.

Third-party providers process information only as necessary to deliver AI functionality.

Their use is subject to applicable agreements and privacy practices.

Where feasible, we aim to minimize the amount of personal information shared with third-party AI services.

11. User Feedback

Users can help improve GATHWAY by reporting:

Incorrect AI responses.

Harmful or offensive outputs.

Technical issues.

Suggestions for improvement.

Feedback helps us improve the quality, safety, and usefulness of AI features.

12. Changes to AI Features

AI technology evolves rapidly.

We may:

Add new AI capabilities.

Modify existing AI features.

Retire outdated AI functionality.

Improve safety measures.

Update this policy to reflect significant changes.

Where required by law, we will provide appropriate notice of material updates.

13. Compliance

GATHWAY aims to develop and deploy AI responsibly and to comply with applicable laws and regulations governing AI, privacy, consumer protection, and digital services in the jurisdictions where we operate.

As legal and regulatory frameworks evolve, we may update our practices and this policy accordingly.

14. Contact Us

Questions or concerns about GATHWAY's AI practices may be directed to:

GATHWAY AI Governance Team

Website: https://gathway.app

General Contact: hello@gathway.app

Privacy: privacy@gathway.app

15. Our Commitment

GATHWAY believes AI should empower people—not replace them.

Our commitment is to build AI features that are:

Helpful

Transparent

Responsible

Secure

Privacy-conscious

User-focused

We will continue improving our AI systems while maintaining respect for user autonomy, fairness, and trust.